- Job ResponsibilitiesContact customers for pending loan/EMI payments.
- Follow up with customers through calls and field visits.
- Inform customers about outstanding amounts and payment due dates.
- Convince customers to clear overdue payments on time.
- Achieve monthly collection and recovery targets.
- Maintain proper records of customer visits, calls, and payments.
- Update daily recovery reports in the company app/system.
- Handle customer queries and payment-related issues professionally.
- Coordinate with the team for difficult or overdue cases.
- Follow company policies and recovery guidelines.
- Required SkillsGood communication and convincing skills.
- Robust negotiation and customer-handling ability.
- Good follow-up and time-management skills.
- Target-oriented and hardworking.
- Basic knowledge of mobile apps and MS Office.
- Willingness to travel for field visits.
- Ability to work under pressure.
- EligibilityMinimum 12th pass; graduate preferred.
- Freshers and experienced candidates can apply.
- Two-wheeler and valid driving licence preferred.
- Experience in loan recovery/collection will be an advantage.
- Key ResponsibilitiesAchieve assigned recovery targets.
- Maintain regular customer follow-ups.
- Ensure timely collection of outstanding dues.
- Submit daily collection and field visit reports.
- Maintain professional behaviour with customers.