Key Responsibilities

1. Operational Management

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Assist in overseeing daily restaurant operations, ensuring smooth and productive service.

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Monitor and manage inventory levels, placing orders for stock and supplies as needed.

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Maintain food safety and hygiene standards.

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Ensure all equipment is functioning properly and report maintenance needs.

2. Team Supervision

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Support the recruitment, training, and development of staff members.

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Lead and motivate the team to deliver exceptional customer service.

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Manage staff schedules, shift assignments, and attendance.

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Resolve employee conflicts and escalate issues to the Restaurant Manager when required.

3. Customer Experience

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Handle guest complaints professionally and provide prompt resolutions.

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Monitor customer feedback and implement measures to improve satisfaction.

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Ensure the restaurant ambiance, cleanliness, and service standards meet guest expectations.

4. Financial Management

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Assist in achieving sales targets and maximizing revenue through effective up-selling and promotions.

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Monitor daily cash flow, sales reports, and reconcile accounts.

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Control costs by managing manpower, inventory, and minimizing waste.

5. Compliance and Reporting

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Ensure compliance with company policies, health and safety standards, and labour laws.

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Prepare and submit reports on sales, staff performance, and operational issues to the Restaurant Manager.

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Stay updated with industry trends and contribute ideas to improve operations.

📌 Assistant Restaurant Manager (New Delhi)
🏢 Mehar Wing Services
📍 New Delhi