Greetings for the Day… We are looking for a Senior Manager-Insurance for one of our esteemed clients in Hyderabad having experience in Any Insurance domain Experience, Team Management,People Management. Exp: 12 Years Location: Hyderabad CTC: Upto 22 LPA Shift: US Shift Job Description:- Experience in managing large programs of 250 FTEs • Own and manage various offshore Customer Journeys & current Transitions • As part of the team, the individual will manage end to end journey for offshore team • The Lead will own the day to day operations for this team and closely work with the Onshore Journey lead and offshore Head • Strong and proven track record in delivering large sized transformation programs • Manage end to end offshore Ops delivery for Back Office, digital channels and Transformation and PnL for the span • Will also be responsible for driving improvement customer experience and transformation across the journeys • Impeccable operational acumen and ability to problem solve and resolve conflict • Experience in Client Relationship Management – engaging with onshore leads, key client stakeholders,



understanding their requirements and Outsourcer’s ability to meet them • Experience of Driving Digital Transformation across a portfolio of accounts • Ensure resources, capabilities and capacity to meet Customer requirements • Initiate process, productivity and service improvements to improve Customer Satisfaction • Demonstrates a breadth and depth of operational service delivery management expertise, in an international environment • Excellent analytical and problem-solving skills • Experience in managing/supporting transitions of complex projects • Self-motivated Leader with a keen eye for detail and ability to deal with ambiguity and complex operations Skills Required: • Experience in Client-facing projects in a consulting and/or technology professional services organization • 15 or more of management experience and currently in a leadership role working in an MNC BPO driving people & organizational initiatives across different sites • Project Management experience • Experience in the use of technical/statistical tools to drive process improvements We are looking for candidates who can join us on Immediate Joiners. Thanks and Regards,

📌 Senior Manager-Insurance (Telangana)
🏢 Right Move
📍 Telangana