Manoribel Resort is hiring a Front Office Receptionist to be the welcoming face of our guest experience.

About Manoribel Resort

Manoribel Resort which is little away from Mumbai city is a premium hospitality destination known for its warm service, serene ambiance, and curated guest experiences. We are looking for a polished, guest-centric Front Office Receptionist to be the first point of contact for our visitors and a key ambassador of our brand.

If you have:

✔️ 6 months–2 years of front desk/hotel reception experience

✔️ Excellent communication and guest-handling skills

✔️ Comfort with reservations, billing, and PMS tools

✔️ A service-first, polished, and proactive attitude

Key Responsibilities

- Welcome guests warmly and manage efficient check-in and check-out processes.
- Handle reservations, modifications, cancellations, and pre-arrival preparations.
- Maintain accurate guest records and billing information in the Property Management System (PMS).
- Respond to guest inquiries via phone, email, and in person with accurate information on resort services, rates, amenities, and local attractions.
- Process payments, cash handling, and end-of-shift reconciliations accurately.
- Upsell rooms, dining, and other resort services to enhance guest experience and revenue.
- Coordinate with housekeeping, maintenance, F&B;, and other teams to fulfill guest requests and special needs.
- Maintain a clean, organized, and welcoming reception area.




- Follow resort policies, safety standards, and service protocols consistently.
- Handle guest complaints professionally and escalate when necessary.

Qualifications & Skills

- 10+2 / Graduate in Hospitality, Tourism, or related field (preferred).
- 6 months to 2 years of experience in a front office/reception role in a hotel or resort.
- Robust communication skills in English; additional local languages are a plus.
- Proficiency in MS Office; experience with excel, accounting tools, Tally is advantageous.
- Excellent interpersonal skills, grooming, and a service-oriented attitude.
- Ability to multitask, stay calm under pressure, and work in shifts (including weekends/holidays).

…we’d love to hear from you.

Location: Manoribel Resort

Full-time | Shifts including weekends/holidays

How to Apply:

Send your resume and a short note to with the subject: “Application – Front Office Receptionist, Manoribel Resort”. Candidates from Malad and adjacent areas will be preferred.

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