Manoribel Resort is hiring a Front Office Receptionist to be the welcoming face of our guest experience.

About Manoribel Resort Manoribel Resort which is little away from Mumbai city is a premium hospitality destination known for its warm service, serene ambiance, and curated guest experiences. We are looking for a polished, guest-centric Front Office Receptionist to be the first point of contact for our visitors and a key ambassador of our brand.

If you have:
✔️ 6 months–2 years of front desk/hotel reception experience
✔️ Excellent communication and guest-handling skills
✔️ Comfort with reservations, billing, and PMS tools
✔️ A service-first, polished, and proactive attitude

Key Responsibilities Welcome guests warmly and manage effective check-in and check-out processes.
Handle reservations, modifications, cancellations, and pre-arrival preparations.
Maintain accurate guest records and billing information in the Property Management System (PMS).
Respond to guest inquiries via phone, email, and in person with accurate information on resort services, rates, amenities, and local attractions.
Process payments, cash handling, and end-of-shift reconciliations accurately.
Upsell rooms, dining, and other resort services to enhance guest experience and revenue.
Coordinate with housekeeping, maintenance, F&B;, and other teams to fulfill guest requests and special needs.
Maintain a clean, organized, and welcoming reception area.




Follow resort policies, safety standards, and service protocols consistently.
Handle guest complaints professionally and escalate when necessary.

Qualifications & Skills 10+2 / Graduate in Hospitality, Tourism, or related field (preferred).
6 months to 2 years of experience in a front office/reception role in a hotel or resort.
Strong communication skills in English; additional local languages are a plus.
Proficiency in MS Office; experience with excel, accounting tools, Tally is advantageous.
Excellent interpersonal skills, grooming, and a service-oriented attitude.
Ability to multitask, stay calm under pressure, and work in shifts (including weekends/holidays).

…we’d love to hear from you.

Location: Manoribel Resort
Full-time | Shifts including weekends/holidays

How to Apply:
Send your resume and a short note to [email protected] with the subject: “Application – Front Office Receptionist, Manoribel Resort”. Candidates from Malad and adjacent areas will be preferred.

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