25 Aug
|
equitas small finance bank
|
India
25 Aug
equitas small finance bank
India
- Portfolio Monitoring: Track customer accounts, review aging reports, and monitor daily collection performance against target metrics.
- Customer Engagement: Conduct field visits and phone calls to meet delinquent clients, understand their financial constraints, and negotiate viable repayment plans.
- Delinquency Control: Minimize non-performing assets (NPAs) and reduce overall portfolio delinquency rates.
- Process Compliance: Adhere strictly to internal bank policies, regulatory guidelines, and code of conduct norms during collection activities.
- Cross-Functional Support: Coordinate with branch teams, sales, and credit departments to resolve disputes and flag high-risk default cases.
- Record Keeping: Log all customer interactions accurately in internal systems and ensure timely deposit of collected funds at the branch
📌 Relationship Manager - MF Collections (India)
🏢 equitas small finance bank
📍 India