Job Description Job Title: Guest Relationship Executive (GRE) n Key Responsibilities: n • Conduct daily rounds of the Experience Center and ensure high standards of cleanliness and maintenance. n • Supervise housekeeping staff and report any damages or maintenance issues. n • Ensure all display units, lighting, and model apartments are in proper condition. n • Maintain inventory, track consumption, and raise requirements to avoid shortages/wastage. n • Welcome clients warmly, manage seating, and offer refreshments. n • Collect client details, coordinate with Sales, and update site visits in CRM (Salesforce). n Job Title: Guest Relationship Executive (GRE) n Location: Bangalore n n Key Responsibilities n Facility & Experience Center Management n • Conduct daily rounds of the Experience Center starting from the main gate, following the prescribed checklist to ensure all areas are maintained. n • Maintain the highest standards of cleanliness across the Experience Center, including pantry and common areas. n • Supervise housekeeping staff and ensure timely completion of all cleaning activities. n • Ensure all equipment such as LED screens, TVs, promotional standees, lighting fixtures, and lamps are in proper working condition. n • Report any maintenance issues or damages to the Projects team for prompt resolution. n • Ensure display elements like scale models are clean, dust-free, and well-maintained.



n • Monitor and ensure all lighting across the premises is functional. n • Maintain model apartment assets (kitchen, wardrobes, soft furnishings, etc.) in excellent condition at all times. n Incident Management n • Report any damages, incidents, or accidents through the proper incident reporting system to management for necessary action. n Inventory & Stock Management n • Track consumption of supplies and maintain an updated inventory sheet. n • Share inventory reports with management on a timely basis. n • Raise purchase requests based on consumption patterns and ensure minimal wastage. n n Client Experience & Front Office Management n • Welcome all clients warmly using standard greeting protocols and ensure a pleasant first impression. n • Assist clients with comfortable seating arrangements until the Sales Representative attends to them. n • Offer refreshments and ensure the client lounge area is always well-maintained. n • Collect and record client contact details accurately. n • Coordinate with the Sales team to ensure timely assistance to clients. n • Accurately update client details and site visits in Salesforce/CRM systems. n n Key Skills & Competencies n • Robust communication and interpersonal skills n • Customer-centric approach n • Attention to detail and high standards of hygiene n • Basic knowledge of CRM tools (e.g., Salesforce) n • Ability to multitask and coordinate with multiple teams

📌 Guest Relations Executive (Bengaluru)
🏢 Sobha
📍 Bengaluru