Job Description Job Summary n We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply. n Key Responsibilities n n Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels. n Respond to customer inquiries in a professional and timely manner. n Resolve customer complaints and escalate complex issues when required. n Maintain accurate records of customer interactions and transactions. n Provide product, service, and process-related information to customers. n Follow company policies, quality standards, and customer service guidelines. n Meet individual and team performance targets. n Coordinate with internal departments to ensure timely issue resolution. n Build and maintain positive customer relationships.



n n Required Skills & Qualifications n n Graduate/Undergraduates can apply (depending on company requirements). n Excellent verbal and written communication skills in English; n Basic computer proficiency and familiarity with MS Office. n Good problem-solving and interpersonal skills. n Ability to work in a fast-paced environment. n Customer-centric attitude and willingness to learn. n n Preferred Qualifications n n 0-2 years of experience in customer service, customer support, BPO, call center, or related roles. n Freshers with excellent communication skills are encouraged to apply. n n Working Conditions n n Location: Mumbai n Shift: Rotational shifts n Working Days: 6 days per week n Weekly Off: 1 rotational week off n n What We Offer n n Competitive salary and incentives (if applicable) n Training and career development opportunities n Supportive work workplace n Growth opportunities within the organization n n How to apply: n n Click on the below mentioned link to register and apply for this job. n n https://smrtr.io/xfc86

📌 Customer Service Representative (Raigarh)
🏢 WNS
📍 Raigarh