Osettl Technologies operates Legodesk — a specialized legaltech platform for
end-to-end debt recovery and NPA resolution. We serve India's leading banks,
NBFCs, ARCs, and law firms with cutting-edge workflows for:

• DRT/DRAT litigation
• Customer Success Executive — own the post-sale client lifecycle for BFSI
customers (banks, NBFCs, ARCs, law firms). their debt recovery and litigation outcomes with Legodesk.

Success = High adoption, zero churn, strong NPS, growing case volume per account.

Experience Required: 2-3 years in customer success, support, or client operations

Conduct training on Legodesk platform (SARFAESI, IBC, DRT, Section 138)
→ Create personalized implementation timelines
→ Ongoing Support & Relationship Management
→ Serve as trusted single point of contact (SPOC)



for assigned accounts
→ Field client questions; Maintain CRM transparency (all interactions logged)

Account Health & Retention
→ Identify at-risk accounts and escalate for retention intervention
→ Stay current on regulatory changes (debt recovery, NCLT, DRT)

2-3 years in CS, customer support, or client operations
✓ Robust communicator: explain technical concepts to non-technical stakeholders
✓ CRM proficiency (Salesforce, HubSpot, or similar)
✓ Bachelor's degree (any stream)

Hiring #CustomerSuccess #Legaltech #Bangalore #BFSI #SaaS #Startup #FullTime

📌 Chief Data Office (Bengaluru)
🏢 Legodesk
📍 Bengaluru