Job Description About Testsigma
n Testsigma is building the world's first Quality Intelligence Platform — AI-powered, agent-driven, and designed to make software testing intelligent, not just automated.
n About the Role
n As a Technical Account Manager, you'll own the technical health of your customer accounts — onboarding, adoption, configuration, and ongoing support. You'll work across a mix of customers, from small teams to large enterprises, coordinating with internal teams to make sure they're genuinely getting value from our platform. This role runs on a 24x5 rotational shift model supporting global customers.
n What You'll Be Doing
n n Lead technical onboarding from kickoff to the customer's first real win
n Identify adoption blockers and build plans to solve them
n Act as the go-to technical expert for complex customer use cases, running calls and deep-dives
n Coordinate with TSE, ES, and Product teams to resolve issues and drive product feedback
n Keep account records, health data, and status updates current
n n What We're Looking For




n n 2-5 years in Technical Account Management, Solutions Engineering, or a similar technical customer-facing role at a SaaS company
n Hands-on experience diagnosing adoption issues using logs, APIs, and usage data
n Experience configuring or integrating a SaaS product in a real customer environment
n Solid written and verbal communication in English
n Comfort with a 24x5 rotational shift model
n Bachelor's degree in CS, Engineering, or equivalent experience
n n Nice to have: experience with test automation/QA tools, CI/CD pipelines, or platforms like Gainsight, Totango, Postman, Jira, or Salesforce.
n Why Join Us
n n Deep technical exposure across SMB to enterprise accounts
n Real autonomy managing customers across the US, APAC, and Europe
n Growth path into TAM Lead, ES Lead, or Solutions Engineering
n Flat hierarchy, direct access to Product & Engineering
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📌 Technical Account Manager (Bengaluru)
🏢 testsigma
📍 Bengaluru