Job Description The Travel Desk Executive is responsible for managing and coordinating all official travel arrangements for employees, including flight bookings, hotel accommodations, airport transfers, visa support, and travel-related documentation. The role ensures seamless travel experiences while maintaining compliance with company policies and optimizing travel costs.
n Key Responsibilities
n n Manage domestic and international travel bookings, including flights, hotels, rail tickets, and local transportation.
n Coordinate travel itineraries and ensure timely communication of travel details to employees.
n Liaise with travel agencies, airlines, hotels, and other service providers for reservations and travel-related requirements.
n Assist employees with visa applications, travel insurance, and other necessary travel documentation.
n Ensure all travel bookings comply with the firm's travel policy and approved budgets.
n Maintain records of travel bookings, expenses, invoices, and vendor agreements.
n Review travel invoices and coordinate with the Finance team for timely processing of payments.
n Monitor travel costs and identify opportunities for cost optimization.
n Handle travel-related queries, changes, cancellations, and emergency travel requirements.
n Generate periodic reports on travel expenditure, travel trends, and vendor performance.
n Maintain strong relationships with travel vendors and negotiate competitive rates and services.
n Support administrative activities and special projects as assigned.
n n Qualifications & Experience
n n Bachelor's degree in any discipline.
n 1–3 years of experience in travel coordination, travel desk operations, or administrative support.
n Experience in managing corporate travel arrangements is preferred.
n n Skills & Competencies
n n Solid organizational and coordination skills.
n Excellent communication and interpersonal abilities.
n Proficiency in MS Office applications, particularly Excel and Outlook.
n Knowledge of travel booking systems and travel management platforms.
n Ability to manage multiple requests and work under tight deadlines.
n Attention to detail and problem-solving skills.
n Strong vendor management and negotiation capabilities.
n Customer-service-oriented approach.
n n Key Performance Indicators (KPIs)
n n Timely completion of travel bookings.
n Compliance with travel policies and approval processes.
n Accuracy of travel records and documentation.
n Cost savings achieved through effective travel management.
n Employee satisfaction with travel support services.
n Timely resolution of travel-related issues and requests.
n n This role follows a 5-day work-from-office schedule and requires availability to provide travel support as needed, including outside regular business hours.
n Freshers who have successfully completed an IATA-certified course are encouraged to apply.
📌 Travel Desk - Executive (Raigarh)
🏢 JSA
📍 Raigarh