25 Aug
|
CMA CGM AGENCIES (INDIA) PRIVATE
|
Ahmedabad
25 Aug
CMA CGM AGENCIES (INDIA) PRIVATE
Ahmedabad
Job Description Job description n n Short Brief on role: The Customer Service Representative will be part of the regional customer service team, managing customer interactions at a transactional level. n n Key Responsibilities: n n Provide support and resolution for customer queries received via telephone / e-mail as per defined SLAs and quality parameters. n Educate customers on CMA CGM procedures, Import regulations, SOPs, best practices and usage of E-Business tools. n Longstanding units follow-up with customers. n Perform timely system related updates. n n n Requirements and Specific Skills: n n Graduate n Communication skills (written & oral, both in English & relevant vernacular language). n Systems savvy and basic exposure to MS-Office applications. n Demonstrable team-player skills and ability to meet timelines and deadlines. n n
📌 Apprentice - Customer Service (Ahmedabad)
🏢 CMA CGM AGENCIES (INDIA) PRIVATE
📍 Ahmedabad