Job Type: Full time

Osettl Technologies operates Legodesk — a specialized legaltech platform for end-to-end debt recovery and NPA resolution. We serve India's leading banks, NBFCs, ARCs, and law firms with cutting-edge workflows for: • DRT/DRAT litigation • Customer Success Executive — own the post-sale client lifecycle for BFSI customers (banks, NBFCs, ARCs, law firms). their debt recovery and litigation outcomes with Legodesk. Success = High adoption, zero churn, strong NPS, growing case volume per account. Experience Required: 2-3 years in customer success, support, or client operations Conduct training on Legodesk platform (SARFAESI, IBC, DRT, Section 138)→ Create personalized implementation timelines → Ongoing Support & Relationship Management → Serve as trusted single point of contact (SPOC)



for assigned accounts → Field client questions; Maintain CRM transparency (all interactions logged) Account Health & Retention → Identify at-risk accounts and escalate for retention intervention → Stay current on regulatory changes (debt recovery, NCLT, DRT) 2-3 years in CS, customer support, or client operations ✓ Strong communicator: explain technical concepts to non-technical stakeholders ✓ CRM proficiency (Salesforce, HubSpot, or similar)✓ Bachelor's degree (any stream) Hiring #CustomerSuccess #Legaltech #Bangalore #BFSI #SaaS #Startup #FullTime

📌 Digital & Data Executive (Bengaluru)
🏢 Legodesk
📍 Bengaluru