We’re Hiring | Student Advisor – BangaloreAre you passionate about student counselling, academic support, and customer success ? Join a leading Online Education organization and help students successfully navigate their academic journey.Location: BangaloreRole: Academic AdvisorExperience: 2–6 Years in Academics / Student CounsellingQualification: Post-Graduation in Management, Commerce, Journalism, Computer Applications, IT or related streamsKey Responsibilities• Act as the first point of contact for students and address academic & administrative queries.• Coordinate between students and university departments.• Track students’ academic progress, submissions, and course requirements.• Handle Inbound & Outbound calls, emails,



and chats .• Support students with semester and subject-related queries.• Ensure timely completion of academic requirements.• Drive student satisfaction, re-registration, and program completion .• Identify and escalate priority issues while ensuring timely resolution.• Maintain MIS, reports, and student records using Excel & PPT .• Work closely with internal teams, faculty, and SMEs.What We’re Looking For✅ Strong verbal, written & listening communication✅ Student counselling / academic process experience✅ Problem-solving & interpersonal skills✅ Knowledge of CRM / ticketing systems✅ Positive Excel & reporting skills✅ Ability to multitask and work under pressure✅ Willingness to work on weekends on a rotational basis

📌 Customer Support Executive (Vasanth Nagar)
🏢 Nexus Consulting Solutions
📍 Vasanth Nagar