Job Title: Sales Coordinator (Showroom Operations)

Location:

Alankaram Hyderabad Showroom (Banjara Hills)Department:

SalesReports To:

Store Manager

About AlankaramAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence.

Role OverviewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom team.

This role is critical in ensuring

smooth customer follow-ups, order coordination, and internal communication , enabling the sales team to focus on conversions and customer experience.

Key ResponsibilitiesSales & Customer CoordinationManage customer follow-ups for enquiries, quotations, and ongoing discussionsEnsure timely response to all leads, walk-ins, and customer queriesCoordinate with customers for quotations, design discussions, order confirmations, payments, etcOrder ManagementTrack orders from confirmation to deliveryCoordinate with production, design, logistics, etcEnsure timely updates to customers on order statusCRM & ReportingMaintain accurate CRM entries for all leads and customersTrack:



enquiries, follow-ups, conversionsPrepare daily, weekly, and monthly reports for the Store Manager

Internal CoordinationWork closely with showroom sales team to ensure no missed follow-upsCoordinate with HO teams (design, production, accounts)Ensure smooth communication between all stakeholders

Documentation & SupportPrepare quotations and proposalsMaintain product, pricing, and client recordsSupport in documentation for architects, designers, and B2B clients

Required Skills & QualificationsGraduate in Commerce, Business, or related field2–5 years experience in sales coordination / customer handlingStrong follow-up and communication skillsGood working knowledge of Excel, Google Sheets, and CRM toolsHighly organized, detail-oriented, and disciplinedAbility to handle multiple customers and tasks simultaneously

Key Performance Indicators (KPIs)Timeliness of customer follow-upsCRM accuracy and completenessOrder tracking accuracy and updatesResponse time to customer queriesSupport to sales team in improving conversions

Work ConditionsFull-time, in office role at Hyderabad showroom6-day work week (with weekly off)Requires coordination across teams and occasional extended hours during peak periods

📌 Sales Coordinator (Mumbai)
🏢 Alankaram
📍 Mumbai