Job Description :-

Main Accountabilities

We are looking for a Customer Service Engineer to support Barco’s Diagnostic &
Imaging business, with a strong focus on radiology environments and medical
display systems.

This role involves installation, maintenance, repair of diagnostic monitors, and
delivering high-quality technical support to customers and partners.

KEY RESPONSIBILITIES

* Review site specifications and prepare installation plans for diagnostic
imaging solutions and medical monitors.
* Install and commission systems ensuring high customer satisfaction and cost
efficiency.
* Provide technical support and training to certified dealers and assist in
installations.
* Diagnose, troubleshoot, and repair diagnostic monitors and imaging systems.
* Report customer feedback and discrepancies to support product improvement.




* Perform onsite demonstrations and preventive maintenance in radiology
environments.
* Maintain service reports and escalate unresolved customer issues.
* Build strong customer relationships through regular communication and visits.
* Provide technical support across the organisation.
* Support sales activities, demonstrations, and trade shows.

Required Education, Experience & Competencies

Education:

* Technical Bachelor, or higher, or equivalent through experience

Experience:

* 4–7 years

Competencies (Must Have):

* Ability to schedule and perform assignments independently
* Robust communication skills and customer orientation
* Proficiency in English (speaking, reading, and writing)

📌 Customer Services Engineer (Noida)
🏢 Barco
📍 Noida