24 Aug
|
Echor Hotels u0026 Resorts
|
Zirakpur
24 Aug
Echor Hotels u0026 Resorts
Zirakpur
Echor Hotels & Resorts is a growing boutique hotel chain with 24 properties across North India. We are looking for a motivated and customer-focused Reservation Agent – Sales to join our team and contribute to our sales and reservations operations.
Key Responsibilities
Handle inbound and outbound calls related to hotel reservations.
Assist guests and travel agents with booking inquiries and reservations.
Promote hotel properties and convert inquiries into confirmed bookings.
Provide accurate information regarding room availability, rates, packages, and hotel services.
Coordinate with internal teams to ensure smooth reservation processes.
Follow up on booking inquiries and pending confirmations.
Maintain reservation records and update booking details accurately.
Achieve assigned sales and booking targets.
Handle and resolve guest queries in a skilled and timely manner.
Requirements
1–3 years of experience in hotel reservations, travel sales, hospitality, or a similar role.
Good communication and sales skills.
Ability to handle customer queries over phone and email.
Basic knowledge of hotel reservation systems is preferred.
Strong customer service orientation.
Ability to work in a fast-paced workplace.
Proficiency in MS Office and email communication.
Preferred Candidate Profile
Experience in hotel reservations, hospitality sales, or the travel industry.
Strong negotiation and relationship-building skills.
Positive attitude with a willingness to learn.
Target-oriented and customer-focused approach.
Salary
Best in industry, based on experience and skills.
How to Apply
Interested candidates can share their updated resume at [email protected]
Pay: ₹22,000.00 - ₹30,000.00 per month
Advantages
Cell phone reimbursement
Internet reimbursement
Work Location: In person
📌 Reservation Executive Zirakpur
🏢 Echor Hotels u0026 Resorts
📍 Zirakpur