24 Aug
|
Second House Hospitality
|
Pune
24 Aug
Second House Hospitality
Pune
Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role.
Proven customer service experience as a manager.
Extensive food and beverage (F&B;) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Familiarity with restaurant management software, like Dyne.
Solid leadership, motivational and people skills.
Acute financial management skills
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train recent and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Pay: ₹65,000.00 - ₹75,000.00 per month
Benefits
Adaptable schedule
Food provided
Health insurance
Leave encashment
Provident Fund
Experience
total work: 8 years (Preferred)
Work Location: In person
📌 Restaurant Manager Pune
🏢 Second House Hospitality
📍 Pune