Hiring: Senior Manager – Retail Application

Location: Mumbai (Andheri East)

Experience: 10+ Years

Industry: Retail

Function: Information Technology

Role: Lead – Retail Application

Reporting: Associate Director – IT

We are looking for a Senior Manager – Retail Application / Retail Technology to own the end-to-end retail technology landscape, including POS applications, Store Systems, Inventory Management, Auto Replenishment, Reporting & Analytics, and enterprise integrations .

Key Responsibilities:
Own and manage end-to-end Retail POS and Store Technology platforms.
Lead implementation, enhancement and support of POS, Inventory Management and Auto Replenishment solutions.
Ensure availability, performance and supportability of retail applications across the store network.
Manage Retail IT Helpdesk operations and SLA-driven support across PAN India.
Drive Incident, Problem, Change and IT Service Management processes.
Manage integrations between POS and ERP, CRM, Ecommerce, Supply Chain, WMS, Loyalty, Payments and Finance systems.
Lead retail technology projects, system upgrades and new store rollouts.
Manage technology vendors,



implementation partners and support providers.
Partner with Retail Operations, Merchandising, Supply Chain, Finance and Ecommerce teams.
Lead and develop the retail technology/support team.

Mandatory Skills & Experience:
10+ years of IT experience with 8+ years in Retail Technology leadership .
Strong hands-on knowledge of Retail POS and Store Operations .
Experience with Inventory Management and Auto Replenishment .
Solid understanding of Omnichannel Retail processes.
Experience with POS integrations, APIs, Middleware and Data Interfaces .
Experience integrating POS with ERP, CRM, Ecommerce, Supply Chain, WMS, Loyalty and Payment systems.
Robust stakeholder, vendor, project and team management experience.
Experience supporting large-scale, multi-location retail/store environments .

Positive to Have:
Ginesys POS
Oracle POS Xstore
Vinculum E-Retail OMS
ITIL / Project Management / Retail Technology certification

Qualification: Bachelor’s degree in Engineering, Computer Science, IT or related discipline. MBA/PG qualification preferred.

📌 Senior Manager – Retail Application Mumbai
🏢 Bean HR Consulting
📍 Mumbai