Role & responsibilities :

User & System Support-
Provide L1/L2 technical support for desktops, laptops, and user environments
Troubleshoot hardware and software issues across Windows systems
Perform system installations, upgrades, and service pack updates.

Active Directory Management-
Create, modify, and manage user accounts and profiles in Active Directory
Perform password resets and access management
Assist in basic AD setup and maintenance.

Email & Data Management-
Manage mail archiving and mailbox support tasks
Assist users with email-related issues and configurations.

Device Setup & Maintenance-
Configure and deploy laptops and desktops for current and existing users
Install and update anti-virus software and security patches
Ensure systems are compliant with company IT policies.

Preferred candidate profile:




Solid interest in building a career as a System Administrator
Hands-on experience with:
Active Directory (user creation, password reset, profile setup)
Windows OS (installation, troubleshooting, updates)
Experience in
Laptop/Desktop setup and configuration
Hardware and software troubleshooting
Service packs and patch updates
Anti-virus installation and updates
Basic understanding of IT support processes and ticketing systems.

Preferred Skills
Exposure to networking basics (LAN/WAN, IP configuration)
Familiarity with remote desktop tools
Good communication and problem-solving skills
Ability to work in a night shift (US support setting preferred)

📌 System Administrator Pune (India)
🏢 Generis Tek Staffing
📍 India