Position Details
Role: Service Technician
Location: Pune
Employment Type: 1-Year Contract
Compensation: ₹25,000 to ₹30,000 Net Take Home per month
Candidate Requirements
Experience: 1 to 3 years of relevant experience
Education: BE, Diploma, or Graduate (Electrical & Mechanical)
Skills: Basic computer knowledge
Key Responsibilities
Conduct monthly visits to assigned Channel Partners (CP) as per the Permanent Journey Plan (PJP).
Handle warranty adjudication and decision-making for batteries based on physical checks, adhering strictly to company policy and SOPs.
Perform regular stock and FIFO checks at Channel Partner locations during site visits.
Manage warranty orders and ensure monthly warranty billing is completed within the turnaround time (TAT).
Meet with sales representatives, service partners, and top Retail Partners (RP) at every CP to build robust business relationships.
Provide education and training at CP, RP, and mechanic levels to drive service awareness.
Identify gap areas, analyze reasons for warranty increments, and develop methods to control overall warranty percentage.
Support field sales teams (MSA, TSI, RSI) in appointing current service partners.
Establish right business practices for warranty settlement within the assigned geography.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Service Technician Pune
🏢 Eventrics Multi Tasking Solutions
📍 Pune
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