Position: Team Lead - Admissions

Location: Gurugram

Working Days: Monday to Saturday (Saturday- WFH)

Experience Required: 5+ years

Role Overview

We are looking for an experienced Team Lead - Admissions to lead the student conversion team from offer acceptance to final enrollment. The role involves managing counsellors, driving conversions, coaching the team, and ensuring a robust student and parent experience. The ideal candidate will have experience in academic counselling, EdTech sales, admissions, or consultative B2C sales, along with robust team management and sales leadership skills.

Key Responsibilities
Lead and manage the team responsible for the post-offer conversion journey.
Set targets, track performance, and drive enrollment and conversion goals.
Coach the team on counselling, objection handling, follow-ups, and closing.
Monitor conversion metrics and identify performance gaps.
Support the team in handling complex student/parent conversations and objections.
Ensure structured follow-ups and consistent funnel movement.
Identify conversion bottlenecks and implement process improvements.
Conduct regular performance reviews and provide actionable feedback.




Collaborate with internal teams to ensure a seamless student experience.
Own team performance, conversion, and revenue outcomes.

Ideal Candidate Profile
5+ years of experience in academic counselling, EdTech sales, admissions, student recruitment, or consultative B2C sales.
Prior experience in team handling, people management, or sales leadership.
Experience as a Senior Academic Counsellor, Team Lead, Admissions Manager, Assistant Program Manager, Senior Counsellor, or Head of Admissions.
Solid exposure to parent-led or family-influenced decision-making.
Candidates from premium education institutions or EdTech companies preferred.
Open to candidates with high-ticket, consultative B2C sales and team management experience from other industries.
Strong communication, coaching, negotiation, and stakeholder-management skills.
Proven track record of achieving team-level conversion and revenue targets.

Key Success Metrics
Team offer-to-enrollment conversion rate
Enrollment and revenue targets
Counsellor productivity and performance
Funnel movement and reduction in drop-offs
Student and parent experience
Team development and performance

📌 Team Lead Admissions Gurugram
🏢 PinnacleU
📍 Gurugram