We are looking for a detail-oriented Visa & OCI Processing Specialist to handle all visa applications, OCI (Overseas Citizenship of India) card processing, passport services, and related immigration documentation. This is an offshore role supporting our US-based travel agency. The ideal candidate will have prior experience in visa and immigration paperwork, strong attention to detail, and excellent communication skills to coordinate with clients and consulates. /n Key Responsibilities /n /n
Process OCI recent applications, renewals, and miscellaneous services end-to-end

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Handle Indian visa applications (tourist, business, e-visa, conference, etc.)

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Manage US passport renewals and new applications for clients

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Process visa applications for other countries (UK, Canada, Schengen, etc.)

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Track application statuses and provide timely updates to clients

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Coordinate with consulates, VFS Global, BLS International, and CKGS

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Ensure all documentation is complete, accurate, and submitted before deadlines

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Maintain organized digital records of all applications and client files

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Handle client queries via email, WhatsApp, and phone regarding visa/OCI status

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Stay updated on changing visa policies, travel advisories,



and immigration rules

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Prepare and review supporting documents (cover letters, itineraries, financial docs)

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Process attestation and apostille services as needed

/n /n Requirements /n /n
Minimum 4 years of experience in visa processing or immigration services

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Solid knowledge of OCI application process and Indian consulate procedures

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Familiarity with VFS Global, BLS International, and CKGS portals

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Excellent written and verbal English communication

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High attention to detail — visa applications have zero tolerance for errors

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Proficiency in MS Office, Google Workspace, and CRM tools

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Ability to work independently with minimal supervision

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Comfortable working US business hours or with significant overlap

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Prior experience in a travel agency setting is a strong plus

/n /n Preferred Qualifications /n /n
Experience in processing Schengen, UK, and Canada visa applications

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Knowledge of US immigration forms (DS-160, etc.)

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Experience with passport attestation and document legalization

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Multi-lingual skills (Hindi, Gujarati, or other Indian languages)

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📌 Visa & Oci Processing Specialist Us Nightshift Mumbai
🏢 AKSHAR TRAVELS
📍 Mumbai