Key Responsibilities
Make outbound calls to prospective customers from the leads provided by the company.
Explain company projects, properties, locations, pricing, offers, and key features to potential customers.
Understand customer requirements, budget, preferred location, and property preferences.
Identify genuine and qualified leads and update the same in the CRM/lead management system.
Follow up regularly with interested prospects through calls and other approved communication channels.
Convince and motivate prospective customers to schedule property/site visits.
Coordinate with the Sales Team for scheduled site visits and qualified leads.
Maintain proper records of calls, customer responses, follow-ups, and lead status.
Ensure timely follow-up on all assigned leads without missing potential prospects.
Handle basic customer queries professionally and escalate technical or complex queries to the concerned Sales Team.
Maintain a skilled and courteous tone while communicating with customers.
Achieve daily, weekly, and monthly calling and lead-generation targets.
Maintain confidentiality of customer information and company data.
Participate in sales meetings, training programs, and team activities.
Provide regular feedback to the reporting manager regarding customer responses, market feedback, and lead quality.
Perform other sales-related duties assigned by the management from time to time.