24 Aug
|
C Fiber Communications
|
India
24 Aug
C Fiber Communications
India
Team Management: Manage a team of executives. Monitor attendance, leaves and shift adherence.
Floor Operations: Handle Live calls/escalations and maintain floor discipline. Has to speak renewal calls and recent lead calls
Enter recent lead calls on CRM and Payment follow-up calls
To associate with Expiry calls, Hold lead verification calls, Customers welcome calls, Installation feedback calls, General Feedback calls 5. Reporting: Prepare daily/weekly Reports: Team Performance, attrition, adherence. Share with Operations Manager.
Employee Engagement: Motivate Team, Resolve Grievances, Conduct huddles & meetings.
Pay: ₹12,000.00 - ₹15,000.00 per month
Advantages
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Voice Process Team Leader Puducherry (India)
🏢 C Fiber Communications
📍 India