: Tele Counselling Coordinator

Company: ICA Edu Skills

Position: Tele Counselling Coordinator

Department: Counselling / Student Support

Job Type: Full-Time

Experience: Freshers and experienced candidates can apply

Job Overview

ICA Edu Skills is looking for a Tele Counselling Coordinator to connect with students and prospective learners, understand their educational and career requirements, provide accurate course information, and guide them through the admission process.

This is a counselling-focused role with NO sales target. Candidates with prior counselling, tele-counselling, student coordination, education counselling, or customer support experience will be preferred.

Key Responsibilities
Speak with students and parents over phone and other communication channels.
Understand students' educational background, interests, and career goals.
Explain relevant courses, eligibility, duration, fees, and career opportunities.
Provide proper guidance and counselling based on student requirements.
Follow up with interested students and assist them throughout the admission process.
Maintain accurate student records and follow-up details.
Coordinate with the admission and academic teams when required.
Handle student queries professionally and provide timely information.




Build a positive relationship with students and parents.
Ensure a smooth counselling and student-support experience.

Candidate Requirements
Graduate in any discipline preferred.
Valuable communication skills in English and/or local languages.
Good listening, counselling, and interpersonal skills.
Comfortable speaking with students and parents over the phone.
Basic computer knowledge and ability to maintain records.
Previous counselling experience will be an advantage.
Candidates from education counselling, tele-counselling, student support, or customer service backgrounds can apply.
Freshers with good communication and counselling skills are also welcome.

Significant
No sales target
No field sales
Focus is on student counselling, guidance, follow-up, and coordination.
Counselling experience will be considered positively.

Preferred Skills
Student Counselling
Tele-counselling
Communication Skills
Active Listening
Follow-up & Coordination
Student Relationship Management
Basic MS Office / Computer Skills

Pay: ₹12,000.00 - ₹16,000.00 per month

Advantages
Cell phone reimbursement
Flexible schedule
Paid sick time
Provident Fund

Work Location: In person

📌 Tele Counselling Coordinator Kolkata (India)
🏢 Ica Edu Skills
📍 India