Job Description

Key Responsibilities:
Strategic Leadership: Define and execute the ServiceNow practice strategy, aligning with organizational goals and market trends.
Project Oversight: Lead end-to-end ServiceNow implementations, ensuring projects are delivered on time, within scope, and budget.
Team Management: Build, mentor, and manage a high-performing team of ServiceNow specialists, fostering a culture of excellence and continuous learning.
Client Engagement: Act as the primary point of contact for clients, understanding their needs, and providing tailored ServiceNow solutions.
Solution Architecture: Design scalable and sustainable ServiceNow architectures, ensuring integration with existing systems and alignment with best practices.
Pre-Sales Support: Collaborate with sales teams to develop proposals, conduct product demonstrations, and contribute to business development activities.
Quality Assurance: Establish and enforce governance frameworks, ensuring the quality and consistency of ServiceNow deliverables.
Continuous Improvement:



Stay abreast of the latest ServiceNow features and industry trends, integrating creative solutions to enhance service offerings.

Required Qualifications:
Experience: Minimum of 10 years in IT consulting with at least 5 years specializing in ServiceNow solutions.
Technical Proficiency: Deep expertise in ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, and GRC.
Leadership Skills: Proven experience in leading cross-functional teams and managing large-scale ServiceNow projects.
Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in relevant modules.
Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.
Project Management: Robust understanding of project management methodologies, with certifications like PMP or ITIL being advantageous.
Business Acumen: Abil

📌 Practice Lead Hyderabad
🏢 V-Soft Consulting Corporation Private
📍 Hyderabad