Job Description

About SRV Media

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SRV Media is a full-service digital agency with deep expertise in performance marketing. We work with some of India's most growth-focused brands — building strategies across paid media, creative, and content that drive real, measurable results.

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We're not just an agency. We're a growth partner.

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About the Role

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We're looking for a Lead Account Manager who can own client relationships end-to-end while building performance strategies that actually move the needle. You'll be the bridge between client ambitions and agency execution — equal parts strategist, advisor, and problem-solver.

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This is a role for someone who's as comfortable in a strategy deck as they are in a client call. Someone who understands performance media deeply, communicates with confidence, and knows how to keep both clients and internal teams aligned and motivated.

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What You'll Do

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Own and manage a portfolio of key client accounts — serving as the primary point of contact and strategic advisor
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Develop and present full-funnel performance marketing strategies across Meta, Google, YouTube, and other digital platforms
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Lead monthly, quarterly, and annual planning discussions with clients
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Work closely with media buyers, creative teams, and analysts to ensure seamless campaign execution and delivery
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Monitor campaign performance, identify growth opportunities, and proactively recommend optimisations
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Handle escalations, manage expectations, and build long-term client trust
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Identify and drive upsell and cross-sell prospects within existing accounts
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Mentor junior account managers and contribute to building solid servicing processes
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Represent the agency in client meetings, reviews, and pitches
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What We're Looking For

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4–6 years of experience in account management or client servicing, with at least 1–2 years in a lead role
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Agency background strongly preferred
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Robust working kn

📌 Team Lead Pune (India)
🏢 SRV MEDIA
📍 India