24 Aug
|
The Kulish School
|
Pragpura
24 Aug
The Kulish School
Pragpura
Job Description
Job Description – Front Office Executive
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Position: Front Office Executive
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Department: Admissions / Front Office
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Location: Jaipur
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Industry: Education / International School
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Reporting To: Head of Admissions / School Leadership
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About the Role
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We are looking for a presentable, confident, and service-oriented Front Office Executive to be the first point of contact for parents, prospective families, visitors, and guests at the school.
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The role will be responsible for managing the school reception, handling incoming calls, conducting telecalling and follow-ups, maintaining records and documentation, coordinating appointments and school visits, and providing administrative support to the Admissions team.
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The ideal candidate should have excellent English communication skills, a qualified personality, and a warm and welcoming approach towards parents and visitors.
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Key Responsibilities
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Front Office & Reception Management
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Manage the school reception and ensure a qualified, welcoming,
and organised front-office setting.
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Greet and assist parents, prospective families, visitors, vendors, and guests courteously.
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Handle all incoming calls and enquiries professionally and direct them to the appropriate department/person.
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Respond to basic enquiries and provide accurate information about the school.
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Maintain visitor records and ensure compliance with school reception protocols.
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Telecalling & Parent Follow-up
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Make outbound calls to prospective parents based on admission enquiries and leads.
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Follow up with parents regarding school visits, applications, documentation, assessments, and other admission-related requirements.
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Maintain regular and timely communication with prospective families.
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Record call outcomes, follow-up dates, and relevant information accurately in the admission system/MIS.
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Escalate specific queries or concerns to the
📌 Front Office Executive Pragpura
🏢 The Kulish School
📍 Pragpura