Key Responsibilities
Welcome guests in a qualified and friendly manner.
Handle guest check-in and check-out procedures efficiently.
Manage room reservations and room allocations.
Answer phone calls, emails, and guest inquiries.
Coordinate with Housekeeping and other departments for guest requirements.
Maintain guest records and update system entries accurately.
Handle guest complaints politely and escalate when required.
Process payments, bills, and invoices.
Provide information about hotel facilities, services, and nearby attractions.
Ensure the reception area is clean and well maintained.
Follow hotel SOPs, grooming standards, and operational policies.

Required Skills
Valuable communication and interpersonal skills.
Basic computer knowledge and familiarity with hotel software.
Pleasant personality and professional grooming.
Ability to work in shifts.
Customer service orientation.
Problem-solving and multitasking abilities.

Pay: ₹16,000.00 - ₹18,000.00 per month

Advantages:
Food provided
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Front Office Assistant Goa (India)
🏢 Golden Tulip Vagator Goa
📍 India