Date posted: May 29, 2026

Pay: ₹12,000.00 - ₹15,000.00 per month

Educational Qualification: HSC (12th Pass) or above

Job description:

Key Responsibilities:
Handle customer queries effectively via call/chat/email
Ensure timely resolution and maintain customer satisfaction
Maintain call logs and reports as per process requirement
Follow standard operating procedures and guidelines
Handle inbound and outbound customer interactions
Provide accurate information and resolve queries
Document customer interactions in the system
Maintain service quality and meet defined KPIs

Key Requirements:
Valuable communication and interpersonal skills
Comfortable with rotational shifts, if required
Robust verbal and written communication skills
Ability to multitask and manage time effectively
Comfortable with rotational shifts and night shifts (for NRI process)
Fresher welcome; prior BPO/customer support experience is a plus

Language:
English (Preferred)

Job Types: Full time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
Work from home

Work Location: In person

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