Job Summary

We are seeking an experienced and result-driven Store Manager to oversee daily operations of our Exclusive Brand Outlet (EBO). The role involves driving sales, ensuring excellent customer experience, managing store staff, and maintaining brand standards.

Key Responsibilities Sales & Business Performance
Achieve monthly and annual sales targets
Drive store profitability through effective sales strategies
Monitor KPIs such as conversion rate, ATV, UPT, and footfall
Plan and execute in-store promotions and visual merchandising

Store Operations
Ensure smooth day-to-day store operations
Maintain store hygiene, VM standards, and brand guidelines
Manage inventory, stock replenishment, and shrinkage control
Handle billing, cash management, and store audits

Team Management
Recruit, train, and supervise store staff
Create staff schedules and manage attendance
Motivate the team to achieve sales targets
Conduct performance reviews and provide feedback

Customer Experience




Deliver excellent customer service standards
Resolve customer complaints efficiently
Build long-term customer relationships

Reporting & Compliance
Prepare daily, weekly, and monthly reports
Ensure compliance with company policies and SOPs
Coordinate with HO and other departments

Requirements
Bachelor’s degree (preferred)
3–6 years of retail experience, preferably in EBO
Robust leadership and team management skills
Valuable communication and interpersonal skills
Proficiency in retail KPIs and POS systems

Key Skills
Sales & Target Achievement
Team Leadership
Customer Handling
Inventory Management
Visual Merchandising Awareness

Preferred Industry
Apparel / Fashion / Lifestyle / Footwear / Retail

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Store Manager Kolkata (India)
🏢 Rosada Unicorn
📍 India