We are looking for a qualified and Patient-focused Call Center Executive to handle inbound and outbound calls, assist customers with their queries, provide accurate information, and ensure a positive Patients experience.
Key Responsibilities
Handle inbound and outbound Patients calls professionally.
Respond to customer queries and provide accurate information.
Schedule and confirm appointments, where applicable.
Follow up with Patients regarding appointments, enquiries, or services.
Record Patients interactions and update information in the system.
Resolve Patients complaints and escalate complex issues to the concerned department.
Maintain a high level of Patients service and professionalism.
Coordinate with internal departments to resolve Patients concerns.
Follow company policies, procedures, and communication standards.
Job Types: Full time, Permanent
Pay: ₹17,000.00 - ₹20,000.00 per month
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
Work Location: In person
📌 Call Center Executive Padi (India)
🏢 ARC International Fertility & Research Centre
📍 India
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