Job Title: CRM Assistant

Job Summary:
The CRM Assistant is responsible for maintaining accurate customer and prospect information in the CRM system, supporting sales and customer-service teams, and assisting with customer communication, reporting, and administrative tasks.

Key Responsibilities:
Maintain and update customer, prospect, and lead information in the CRM.
Enter, verify, and organize customer data accurately.
Track leads, opportunities, follow-ups, and customer interactions.
Assist sales teams with lead management and follow-up activities.
Prepare CRM reports, dashboards, and basic performance summaries.
Monitor customer inquiries and route them to the appropriate team members.
Support email campaigns, customer communications, and database segmentation.
Identify duplicate, incomplete, or outdated customer records and correct them.
Maintain confidentiality and follow company data-management procedures.
Assist with CRM system updates, testing, and process improvements.
Coordinate with sales,



marketing, and customer-support teams.

Required Skills & Qualifications:
Bachelor’s degree in engineering or relevant diploma preferred.
Positive communication and interpersonal skills.
Solid attention to detail and data accuracy.
Basic knowledge of CRM systems such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics.
Valuable knowledge of Microsoft Excel/Google Sheets.
Ability to organize tasks and meet deadlines.
Basic understanding of sales and customer-service processes.
Previous experience in administration, customer service, sales support, or data entry is an advantage.

Key Skills:
CRM Management Data Entry Customer Service Lead Management MS Excel Reporting Email Communication Follow-ups Data Accuracy Administrative Support

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Crm Assistant Gachibowli
🏢 UR Home Projects
📍 Gachibowli