Job Summary

The Workshop Manager is responsible for planning, organizing, and supervising all workshop activities to ensure repairs, maintenance, and production work are completed safely, efficiently, and to the highest quality standards. The role includes managing technicians, maintaining equipment, controlling inventory, ensuring compliance with safety regulations, and delivering excellent customer service.

Key Responsibilities
Manage the daily operations of the workshop.
Supervise, train, and evaluate workshop technicians and support staff.
Plan and allocate work to ensure timely completion of jobs.
Monitor work quality and ensure compliance with company standards.
Ensure all health, safety, and environmental regulations are followed.
Maintain workshop tools, machinery, and equipment in positive working condition.
Manage spare parts, materials, and inventory levels.
Prepare work schedules and monitor employee productivity.
Coordinate with customers, suppliers, and other departments.
Investigate and resolve technical issues and customer complaints.
Monitor workshop costs and support budget control.
Prepare operational reports and maintain accurate service records.
Implement continuous improvement initiatives to increase efficiency and reduce downtime.

Qualifications




Diploma or Bachelor's degree in Mechanical Engineering, Automotive Engineering, Industrial Engineering, or a related field.
5–10 years of workshop or maintenance experience, including supervisory responsibilities.
Strong technical knowledge of workshop operations and maintenance procedures.
Proficiency in workshop management software and Microsoft Office.
Valid driving license (if required).

Skills and Competencies
Leadership and team management
Strong technical and troubleshooting skills
Planning and organizational skills
Excellent communication and interpersonal skills
Problem-solving and decision-making abilities
Time management and multitasking
Inventory and resource management
Customer service orientation
Knowledge of workplace health and safety regulations

Key Performance Indicators (KPIs)
On-time completion of jobs
Workshop productivity and efficiency
Quality of repairs and rework rate
Customer satisfaction
Safety compliance and incident reduction
Inventory accuracy and cost control
Equipment uptime and maintenance performance

Pay: ₹35,440.96 - ₹57,386.23 per month

Advantages:
Adaptable schedule
Food provided
Paid sick time
Paid time off

Work Location: In person

📌 Workshop Manager Kochi
🏢 MAIJO MOTO MARUTI SUZUKI ARENA AND NEXA
📍 Kochi