Office Staff & Receptionist – Job Description

Job Title: Office Staff / Receptionist
Department: Administration / Front Office
Reports To: Principal / Administrative Officer

Job Summary

We are seeking a well-organized, skilled, and friendly Office Staff / Receptionist to manage front-office operations and provide administrative support. The candidate will serve as the first point of contact for students, parents, staff, visitors, and other stakeholders while ensuring smooth day-to-day office operations.

Key Responsibilities
Welcome and assist students, parents, visitors, and staff in a polite and skilled manner.
Manage the school reception and front-office activities.
Answer telephone calls, respond to enquiries, and direct calls to the appropriate department.
Maintain visitor records, telephone logs, appointments, and front-office documentation.
Handle incoming and outgoing correspondence, emails, letters, and notices.
Assist with student admissions, enquiries, registrations, and documentation.
Maintain student and staff records and other administrative files.
Prepare letters, notices, reports, certificates, and other official documents.
Coordinate appointments and meetings for the Principal and administrative staff.
Receive and distribute messages,



courier items, documents, and official communications.
Assist with attendance, fee-related enquiries, data entry, and other office work as assigned.
Maintain confidentiality of student, staff, and school information.
Coordinate with teachers, parents, transport staff, and other departments when required.
Maintain a clean, organized, and professional reception area.
Support school events, meetings, examinations, and other administrative activities.

Required Qualifications
Graduate / 12th pass from a recognized board or university.
Basic computer knowledge, including MS Word, Excel, email, and data entry.
Positive English and Hindi communication skills.
Previous experience in school administration, reception, or office work will be preferred.
Professional appearance and polite behavior.

Key Skills
Excellent communication skills
Customer service and interpersonal skills
Computer and data-entry skills
Good organizational ability
Telephone and email handling
Record keeping and documentation
Time management
Multitasking ability
Qualified and friendly attitude
Ability to maintain confidentiality

Work Location: In person

📌 Office Staff And Receptionist Bengaluru
🏢 Saint Johns Academy
📍 Bengaluru