Job Summary:

Technical Support Executive – Microsoft & Security

Company: Syscraft Technologies LLP
Location: [Pune / Location]
Experience: 2–4 Years
Job Type: Full time

Job Summary

Syscraft Technologies LLP is looking for a Technical Support Executive with solid expertise in Microsoft technologies and IT security. The role involves managing user environments, endpoint security, identity access, and troubleshooting infrastructure issues while ensuring compliance with security best practices.

Key Responsibilities

Microsoft Setting Support
Manage and support Microsoft 365 environment (Exchange Online, Teams, OneDrive, SharePoint)
Administer Active Directory (user creation, GPOs, password policies)
Handle Windows OS deployment, patching, and troubleshooting
Support Azure AD / Entra ID identity and access management

Security & Compliance
Implement and manage endpoint security solutions (antivirus, EDR, DLP)




Monitor and respond to security alerts and incidents
Configure MFA, conditional access policies, and identity protection
Assist in security audits, vulnerability assessments, and compliance checks

Network & Endpoint Support
Troubleshoot network issues (LAN/WAN, VPN, firewall basics)
Manage and secure end-user devices (laptops/desktops)
Support remote access and secure connectivity

Cloud & Backup Support
Assist in managing cloud environments (Azure basics)
Monitor and support backup solutions and data protection policies

Job Type: Full-time

Pay: ₹150,000.00 - ₹200,000.00 per year

Benefits:
Cell phone reimbursement

Education:
Diploma (Preferred)

Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)

Language:
English (Preferred)

Work Location: In person

📌 Technical Support Executive Pune
🏢 Syscraft Technologies
📍 Pune