Key Responsibilities
Patient Greeting & Check-in: Welcome visitors, register patients, and guide them to appropriate departments or waiting areas.
Appointment Scheduling: Manage appointments via phone, email, or in-person, ensuring optimal utilization of diagnostic equipment and technician time.
Billing & Administrative Tasks: Process payments, prepare invoices, assist with insurance claims, and maintain accurate records.
Communication & Support: Handle multi-line phone systems, answer inquiries, and provide information on services, preparation, and costs.
Report Distribution: Ensure timely delivery of test results to patients or referring doctors.
Record Management: Maintain patient confidentiality, update medical records, and handle sensitive information securely.
Environment Maintenance: Keep the reception area clean and organized.

Required Skills and Qualifications
Communication Skills:



Exceptional verbal and written communication for interacting with patients and medical staff.
Technical Proficiency: Ability to use Patient Management Software (PMS), laboratory information systems, and Microsoft Office Suite.
Interpersonal Skills: Empathy, patience, and a professional demeanor, especially when dealing with anxious patients.
Organization & Multitasking: Ability to handle high-volume, rapid-paced settings effectively.
Medical Knowledge: Familiarity with medical terminology and diagnostic procedures is often preferred.

Job Type: Full time

Pay: ₹9,000.00 - ₹22,000.00 per month

Education:
Bachelor's (Required)

Work Location: In person

📌 Receptionist Patiala
🏢 ESS ELL Diagnsotics
📍 Patiala