Customer Service Domestic Voice Manager Bps Mumbai

Customer Service Domestic Voice Manager Bps Mumbai

24 Aug
|
Hexaware Technologies
|
Mumbai

24 Aug

Hexaware Technologies

Mumbai

Job Responsibilities :
Provide strategic leadership and direction to the sales team, ensuring alignment with organizational goals and objectives.
Develop and implement effective sales strategies, tactics, and action plans to drive revenue growth and achieve sales targets.
Conduct regular performance reviews, provide constructive feedback, and develop personalized coaching and development plans for team members.
Identify and address skill gaps within the team, facilitating training and development opportunities to enhance their capabilities.
Foster a positive and collaborative team workplace, promoting open communication, knowledge sharing, and continuous improvement.
Analyze sales data and metrics to identify trends, opportunities, and areas for improvement, making data-driven decisions to optimize performance.
Collaborate with cross-functional teams, such as marketing, product development, and customer service, to ensure seamless integration and alignment of efforts.
Ensure compliance with company policies, procedures, and regulatory requirements related to sales and customer interactions.
Managing remote or distributed teams,



ensuring effective communication and collaboration across multiple locations.
Sales force automation tools usage and CRM systems to streamline processes and enhance productivity.

Criteria :

(Must have)
Bachelors degree or equivalent in a relevant field.
Minimum 12 years of overall experience working in a telesales outbound sales process for domestic region with atleast 2 years at a Manager level
Hands-on experience with Dialer strategies
Proven track record of successfully managing and developing high-performing sales teams in a fast-paced setting.
Excellent communication, leadership, and interpersonal skills.
Solid analytical and problem-solving abilities, with a data-driven approach to decision-making.

Criteria :

(Desired)
Experience in the insurance sales domain.
Knowledge of relevant sales techniques and methodologies.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Domestic Voice Manager Bps Mumbai
🏢 Hexaware Technologies
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service domestic voice manager bps mumbai / mumbai

Subscribe to this job alert:

Get the latest job offers by email for: customer service domestic voice manager bps mumbai / mumbai