Job Type: Full time

HCLTech hiring for fresher candidatesHiring Alert |Customer Support | NagpurWe are looking for energetic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a excellent chance to kick-start or grow your career.Role: Level 1 (Customer Service Representative)Location: NagpurShift: 24x7 RotationalWeek Offs: 2 Rotational OffsExperience: FresherWhat You’ll Do:Handle customer queries via calls, emails, and ticketsPerform initial troubleshooting & issue resolutionLog and manage incidents using ticketing tools (Service Now preferred)Ensure timely updates, follow-ups, and proper documentationEscalate complex issues to higher support levelsDeliver high customer satisfactionWhat We’re Looking For:Strong communication skillsBasic IT troubleshooting knowledgeWillingness to work in rotational shiftsFreshers & early professionals are welcomeB. Tech, BCA, MCA and M. Tech not eligiblePlease share your resume on urmika.shahmehta@

📌 Hcltech Customer Service Fresher Hiring Nagpur Location Maharashtra (India)
🏢 HCLTech
📍 India