Roles & Responsibilities

l Build and maintain relationships with internal and external customers.

l Monitor registration and admission standards followed by the team and submit reports as required

l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.

l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.

l Handling quality related documentation and implementation. Maintain criteria related to same & the related database.

l Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.

l Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.

l Updating current tie-ups as part of business relations.

Requirement





l Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.

l Regular updates to be provided to the team members.

l Ensuring that the team is skilled, competent and motivated to perform its duties.

l Ensure adequate manpower at all counters

Job Types: Full time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Experience:
Customer relationship management: 1 year (Required)

Language:
Kannada (Required)

Location:
HBR Layout, Bengaluru, Karnataka (Required)

Shift availability:
Day Shift (Required)

Work Location: In person

📌 Front Office Executive Pattikkad
🏢 Advanced Grohair & Gloskin clinic
📍 Pattikkad