Designation: OTC Analyst (Billing)
Location: Kharadi, Pune
Qualification: ACCA/ Bachelors/ Masters Preferred
Experience: 2 to 4 Years
Employment Type: Contract (6 Months)
Shift timing: 12.30 PM to 9.30 PM
Job Summary
We are seeking a detail-oriented contractor to support our Global Credit & Collections team, primarily focused on Billing and Cash Application activities within the Order-to-Cash (O2C) cycle. The role involves ensuring accurate invoice generation, timely cash application, and resolution of billing discrepancies through cross-functional collaboration.

Key Responsibilities
Billing & Invoicing
Generate accurate and timely customer invoices in accordance with contractual terms
Ensure proper validation of pricing, tax, and billing data
Identify and resolve billing discrepancies in coordination with internal stakeholders

Cash Application
Apply incoming payments to customer accounts accurately and within defined timelines
Investigate and resolve unapplied or misapplied cash
Reconcile customer accounts and maintain clean AR ledgers

Order-to-Cash (O2C)



Support
Support end-to-end O2C cycle activities, ensuring compliance with policies and procedures
Collaborate with Credit, Collections, and Customer Service teams for issue resolution
Assist in improving billing accuracy and reducing cycle time

Stakeholder Coordination
Work closely with Site teams, Customer Service Representatives (CSR), IT, and other cross-functional teams
Escalate and track system or process issues impacting billing and cash application

Required Skills & Qualifications
Strong understanding of Order-to-Cash (O2C) processes
Hands-on experience in Billing and Cash Application
Working knowledge of ERP systems such as:
SAP (including S/4HANA)
Oracle
Valuable analytical and problem-solving skills
Excellent attention to detail and accuracy
Robust communication and collaboration skills

Preferred Qualifications
Experience in a shared services/global setting
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