About The Company
Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a ₹1,400+ Crore organization delivering IT Infrastructure, Cloud, Cybersecurity, Networking, Virtualization, Storage, and Managed Services to leading BFSI, PSU, SMB, and Corporate customers.

Swan is a technology partner with leading organizations including HP, Cisco, Microsoft, VMware, and NetApp.

About The Role
We are looking for an experienced
Asst. Manager – Onsite IT Operations
to manage onsite IT infrastructure, end-user support, network operations, IT assets, vendors, and infrastructure availability. The role involves coordinating with internal teams, vendors, and business stakeholders to ensure smooth and reliable IT operations.

Location:
Ujjain, Madhya Pradesh

Department:
IT Operations

Employment Type:
Contractual – Yearly Basis

Experience:
10–11 Years

Working Days:
Monday to Saturday

Shift:
General Shift

Key Responsibilities




Act as the IT interface for business requirements and coordinate with internal teams and vendors to fulfil IT needs.
Provide onsite support for laptops, desktops, printers, CCTV, Dell servers, Cisco devices, firewalls, access systems, and other IT hardware.
Ensure timely incident resolution in coordination with Service Desk and technical teams.
Manage IT assets including deployment, maintenance, stock control, health checks, and physical audits.
Coordinate with vendors for hardware repairs, cabling, AMC, and infrastructure activities.
Maintain IT/server rooms, including backup, equipment checks, and safety and security compliance.
Ensure availability and performance of LAN/WAN infrastructure, including wired and wireless networks.
Manage SD-WAN, firewalls, Active Directory, Microsoft 365, and Veeam backups.
Coordinate with AWS/Azure vendors for cloud infrastructure provisioning.
Execute hardware, software, and netwo

📌 Asst Manager – Onsite It Operations Mumbai (India)
🏢 Swan Solutions and Services
📍 India