We are looking for a agile and performance-driven
Assistant Manager – Training
to lead training initiatives for our B2B demand generation and inside-sales teams.

The role will be responsible for designing and delivering effective training programs that improve
product knowledge, sales capability, communication skills, process adherence, lead quality and overall team performance
.

The ideal candidate should have robust experience in training sales or BPO/inside-sales teams, excellent communication and presentation skills, and the ability to translate business requirements into practical, engaging learning programs.

Key Responsibilities

Training Delivery & Capability Building
Plan and conduct
current-joiner induction and process training
for sales, lead generation and inside-sales teams.
Conduct refresher, upskilling and performance-enhancement training programs.
Deliver training on B2B lead generation, prospecting, qualification, customer engagement, objection handling and sales conversations.
Train employees on campaign-specific processes, client requirements,



products/services and communication standards.
Conduct role plays, mock calls, assessments and practical learning sessions.

Training Needs & Performance Improvement
Identify training gaps through performance data, quality reports, audits, feedback and interaction with Team Leaders/Managers.
Develop targeted training interventions for employees and teams not meeting performance or quality expectations.
Work closely with Operations and Quality teams to identify recurring performance gaps and implement corrective training.
Track post-training performance and measure the effectiveness of training interventions.

Content & Learning Development
Create and continuously improve training modules, presentations, trainer guides, assessments, call scripts and learning material.
Keep training content aligned with changing client requirements, campaign objectives and business processes.
Develop en

📌 Assistant Manager Training Pune City
🏢 On Direct Marketing Services
📍 Pune