Hiring: Senior Manager – Retail Application

Location:
Mumbai (Andheri East)

Experience:
10+ Years

Industry:
Retail

Function:
Information Technology

Role:
Lead – Retail Application

Reporting:
Associate Director – IT

We are looking for a
Senior Manager – Retail Application / Retail Technology
to own the end-to-end retail technology landscape, including
POS applications, Store Systems, Inventory Management, Auto Replenishment, Reporting & Analytics, and enterprise integrations
.

Key Responsibilities:
Own and manage end-to-end
Retail POS and Store Technology
platforms.
Lead implementation, enhancement and support of
POS, Inventory Management and Auto Replenishment
solutions.
Ensure availability, performance and supportability of retail applications across the store network.
Manage
Retail IT Helpdesk
operations and SLA-driven support across PAN India.
Drive Incident, Problem, Change and IT Service Management processes.
Manage integrations between POS and
ERP, CRM, Ecommerce, Supply Chain, WMS, Loyalty, Payments and Finance
systems.




Lead retail technology projects, system upgrades and new store rollouts.
Manage technology vendors, implementation partners and support providers.
Partner with Retail Operations, Merchandising, Supply Chain, Finance and Ecommerce teams.
Lead and develop the retail technology/support team.

Mandatory Skills & Experience:
10+ years of IT experience with
8+ years in Retail Technology leadership
.
Solid hands-on knowledge of
Retail POS and Store Operations
.
Experience with
Inventory Management and Auto Replenishment
.
Strong understanding of
Omnichannel Retail
processes.
Experience with
POS integrations, APIs, Middleware and Data Interfaces
.
Experience integrating POS with ERP, CRM, Ecommerce, Supply Chain, WMS, Loyalty and Payment systems.
Solid
stakeholder, vendor, project and team management
experience.
Experience supporting
large-scale, multi-location retail/store settings
.

Good to Have:
-

📌 Senior Manager – Retail Application Mumbai (India)
🏢 Bean HR Consulting
📍 India