Revenue Generation
Track clinic business plans and maintaining the operating procedures and objective. Continue to grow and build overall business through in-house clients.
Ensure process is followed and calling is done on the data assigned.
Ensure all the in-house databank (telephonic- enquiries, sms, online, registered, non-registered, event, online etc.) are used properly
Ensure Client follow up ethic is followed properly and effectively done on daily basis
Assist your front office team in improving conversion ratio.
Ensure effective revenue
Proper data management through appropriate filling is must.

Client Satisfaction
Ensure that client should not be suffered due to personal reason
Ensure that staff are not raising voice against client




Ensure that client should complete his/her package on time.
Ensure that client should get post treatment calls on regular basis.
Ensure that client should get call on their birthday & anniversary & avail complementary session as soon as possible
Promote a friendly, warm and exceptional client experience

Reports:
Ensure all Daily activity sheet is prepared on daily basis by everyone in clinic & should be signed by Centre Manager.
DSR should be sent daily at end of the day
Any other MIS if required should be sent on time.

Team Management
Ensure relationship among clinic staff is healthy

📌 Sales Manager Mumbai (India)
🏢 Clinic Dermatech
📍 India