Customer Experience Manager-Higher Education Loans
Auxilo Reach: Mumbai, Pune, Ahmedabad, Delhi, Bangalore, Hyderabad, Chennai.
Job Description:
We are seeking a agile and results-oriented individual to join our team as a Customer Experience Manager. The successful candidate will be responsible for various aspects of the loan/product sales process, from client interactions to disbursement. If you are a proactive and customer-focused skilled with a keen interest in the financial services sector, we invite you to apply.

Key Responsibilities:
Client Meetings:
Meet with prospective clients (In office) to discuss and understand their financial needs.
Effectively communicate the details and intricacies of our loan and product offerings.
Documentation and System Entry:
Collect all necessary information and documentation from clients.
Ensure accurate and timely entry of client details into the system.
Query Handling:
Address queries from both customers and the Credit team.
Oversee the entire process from file login to disbursement, ensuring a smooth and productive




workflow.
Business Development:
Collaborate with Relationship Channels to create avenues for business inflow.
Participate in various campaigns and marketing activities to enhance brand visibility.
Support Relationship Channels as required.
Achieving Business Targets:
Meet allocated business targets based on assigned parameters.
Utilize leads generated through the Contact Center, Consultants, marketing activities, and natural market/referrals.

Additional Incentives:
Reimbursement of petrol and mobile expenses.
Quarterly incentives based on performance.
Qualifications and Skills:
Proven experience in sales or a related field.
Excellent communication (Local state language is must) and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of financial products and services is a plus.
If you are passionate about sales, customer serv

📌 Customer Experience Manager Mumbai
🏢 Auxilo Finserve
📍 Mumbai