Relationship Manager Gold Appraiser role in Mumbai.
Job Description Relationship Manager / Gold Appraiser
Company: Rupeek
Position: Relationship Manager – Gold Appraiser
Location: Mumbai, Maharashtra
Employment Type: Full-time
Department: Gold Loans / Sales & Operations
About Rupeek -
Rupeek is a technology-driven gold lending platform that enables customers to access loans against their gold jewellery through a convenient and transparent process.
Job Summary-
Rupeek is looking for a Relationship Manager – Gold Appraiser in Mumbai who will be responsible for customer acquisition, relationship management, gold appraisal, and end-to-end support for gold loan customers.
The ideal candidate should have robust customer-handling and sales skills, along with practical knowledge of gold purity assessment and jewellery valuation.
Key Responsibilities
Acquire recent customers and generate business for Rupeek's gold loan products.
Build and maintain solid relationships with existing and prospective customers.
Visit customers, where required,
for gold appraisal and loan-related activities.
Accurately assess gold jewellery for purity, weight, quality, and valuation as per Rupeek's processes.
Conduct appropriate checks and ensure accurate gold appraisal documentation.
Explain Rupeek's gold loan products, repayment terms, interest rates, and processes to customers.
Complete customer KYC and required documentation in accordance with company policies.
Coordinate with internal teams to ensure smooth loan disbursal and customer service.
Achieve assigned monthly sales and business targets.
Generate leads through references, customer relationships, local market activity, and other approved channels.
Follow up with customers for renewals, repeat business, and other relevant products/services.
Ensure compliance with company policies, operational procedures, and applicable regulatory requirements.
Maintain a high level of customer service, professionalism, a
📌 Relationship Manager Mumbai (India)
🏢 Rupeek
📍 India