Role & responsibilities
IT Infrastructure Management
Manage servers, desktops, laptops, printers, network equipment and other IT assets.
Maintain LAN/WAN, Wi-Fi, VPN, internet connectivity and office network infrastructure.
Ensure high availability and performance of critical IT systems.
Manage hardware procurement, installation, configuration and lifecycle management.
Maintain IT asset inventory and documentation.
ERP & Business Application Management
Administer and monitor the company's ERP and business applications.
Coordinate with ERP developers/vendors for customization, troubleshooting and recent module implementation.
Understand business processes across Finance, HR, Purchase, Stores, Sales, CRM, Projects, Production and other departments.
Ensure data integrity, user access controls and smooth integration between business applications.
Identify opportunities to automate manual processes and improve operational efficiency.

SRVs' ERP workplace currently includes modules such as MIS, Financial Accounting, Stores, Vehicle Management, Payroll,



Purchase, Sales/Dispatch, CRM, Project Activity Management, CCTV, Biometric, Fixed Assets and Document Management.
Cybersecurity & Data Protection
Implement and monitor IT security policies.
Protect company systems against malware, ransomware, unauthorized access and data loss.
Manage antivirus/endpoint security, firewalls, access controls and security monitoring.
Conduct periodic vulnerability checks and security audits.
Establish appropriate password, user-access and data-security policies.
Ensure regular backup of critical business data and periodic restoration testing.
IT Support & User Management
Provide timely IT support to employees and project/site teams.
Manage user accounts, email IDs, access rights and permissions.
Establish an effective IT helpdesk/ticketing process.
Troubleshoot hardware, software, network and application-related issues.
Train employees o

📌 It Manager Raipur
🏢 SRVs SOLARS
📍 Raipur