Role & responsibilities
Provide advanced operational and technical support for vulnerability remediation, endpoint management, and enterprise device security services.
Ensure timely resolution of remediation activates, while maintaining agreed SLAs and customer satisfaction.
Drive vulnerability prioritization, remediation planning, and risk reduction activities across endpoints, applications, and BIOS/firmware layers.
Support continuous improvement initiatives through automation, process optimization, and proactive issue prevention.
Ensure compliance with ITIL processes, Information Security policies, Change Management standards, and organizational governance requirements.
Collaborate with cross-functional teams to deliver secure, reliable, and compliant endpoint environments.

Preferred candidate profile :
Perform vulnerability assessment analysis using reports from Tenable, Qualys, Nessus, and similar security platforms.
Prioritize remediation activities using Criticality, business impact, exposure level, and risk-based methodologies.




Manage vulnerability remediation across Windows endpoints, enterprise applications, BIOS/firmware, and supporting infrastructure.
Provide expert troubleshooting and break-fix support for endpoint, application, operating system, and firmware-related issues.
Implement and coordinate patch management activities for Windows, Microsoft 365 Apps, and third-party software.
Maintain solid knowledge of cybersecurity frameworks, security controls, and remediation best practices.

Principal Accountabilities
Perform vulnerability assessment analysis using reports from Tenable, Qualys, Nessus, and similar security platforms.
Prioritize remediation activities using Criticality, business impact, exposure level, and risk-based methodologies.
Manage vulnerability remediation across Windows endpoints, enterprise applications, BIOS/firmware, and supporting infrastructure.
Provide expert troubleshooting and break-fix suppo

📌 Vulnerability Remediation Management Engineer Chennai (India)
🏢 Cms IT Services
📍 India